Frequently Asked Questions
Is this different from the old myQueens? What about the portal? What about Moodle? What about RexText? Where did they all go?
What is myQueens, and what is an “intranet?”
The new and expanded myQueens is your new home base for “all things Queens” –all online services, information and announcements of the University.
myQueens is accessible only to members of the Queens University of Charlotte community—namely our students, faculty and staff. This means you! Set myQueens as your personal homepage since you will use it daily to access Queens and world news, register for classes, monitor your student account, class documents and discussions, useful links and other campus resources.
An intranet is a secure online world of resources created just for members of a community, such as students, faculty and staff. You will use myQueens, the Queens intranet, in many ways to help you navigate your student experience.
Is this different from the old myQueens? What about the portal? What about Moodle? What about RexText? Where did they all go?
Everything you used the old myQueens, portal and Moodle for in the past is still there within the new and expanded myQueens, so you can find everything you need in the menu bar once you sign in. The difference for you is that the new, expanded myQueens enables you to do much more in one convenient place. It includes everything from library resources, class discussions and assignments to useful links, pages for student clubs and organizations, RexText and the academic calendar.
Why do I have to sign in to see my myQueens homepage?
Members of the Queens student, faculty and staff community sign in to myQueens because the information provided by myQueens is only for you. myQueens is where you will find communication from faculty, student organizations, the office of the registrar, student financial services, and the university administration. This includes your personal student information, so signing in ensures that you are in a secure area, especially when viewing your academic information and making account payments. You can also access course materials online.
myQueens is an internal tool. All information intended for audiences of Queens external to our campus community can be found at www.queens.edu.
How do I sign in to myQueens?
To sign in to myQueens, use your network login and password. This is the same account and password you use for other systems like qmail. When signing in to the main myQueens entry point at http://myQueens.queens.edu use this format:
User name: qcs\<network user name>
Password: <your password>
For example, a student named “John Doe” with the RexMail address of john.doe@rexmail.queens.edu would enter qcs\john.doe as his network user name and enter his Queens account password in the password area. Notice that following qcs, there is a back slash (located above the “enter” key) and not a forward slash (located to the left of the shift key). Be sure you enter lower case or capitals as required and that you don’t have Caps Lock on.
Once in myQueens you may be prompted for a user name and password again for other secure areas (like online course information). At this level you only need to enter your user name and password – don’t enter the qcs\. Look for sign in help on each page that asks you to sign in.
If I don’t have my network login information, how do I get it?
There are a couple of ways to get your account information. If you are a new first-time student who registered early this information may have been mailed to you. If you did not receive this information in the mail you can get it in two ways:
- On campus: visit either IT Services, the Registrar’s office or your Dean’s office and they can print off your account info sheet. Be sure you bring your student ID with you.
- If you are not able to come onto campus call one of the offices mentioned above and we can mail your account sheet to the address that is on file for you. Due to federal FERPA laws which protect your privacy we can’t disclose account information over the phone or to other email addresses.
Why do I have to log in twice to see some types of personal information?
Security. There are different layers of security which may have different log in requirements when you access online course materials, registrar information, et cetera.
myQueens is a secure domain intended just for you, and logging in twice protects your personal information. Think of it like this: a general admission ticket (your first login) will get you into a concert, but you need to show a special pass (your second login) to get backstage to the really good stuff. Everyone with general admission can see the same show as you (myQueens general information), but your backstage pass (second login) allows you to see your personal information where no one else can.