Frequently Asked Questions
Why is myQueens changing?
We are getting with the times. Earlier this year it was decided that Queens needed a campus intranet to house all communication and information geared to the internal audiences of faculty, students and staff. This is the first step in a two-part strategy to improve our external Internet presence and use www.queens.edu more strategically to tell our story to outside audiences. The new and expanded myQueens intranet site paves the way for a more externally-focused Web site.
What is myQueens? How is it different from the old myQueens, portal, Moodle, QNews and other Queens communication platforms?
myQueens is your new homepage on the Queens University of Charlotte intranet. It’s a Web site available only to the internal Queens community, and it is your gateway to online University services and information for students, faculty and staff.
The new myQueens has expanded. It encompasses its old functions plus includes the added functions of the portal, Moodle, QNews, useful links and other resources, all in one convenient online community for you to access once you log in.
Think of myQueens as your online home base for all important, internal and Queens-related information and online operations.
Will all key communication from administration and other departments on campus come only through myQueens? How will myQueens impact communication in the Queens community?
myQueens simply makes communication more centralized, transparent and efficient in the Queens community. All key communication from the University to faculty, staff and students will be delivered through myQueens. This includes QNews, QAlert, Special QNews releases, and other forms of University communication. QNews and QAlert will also still come to your email address and/or phone.
Once you sign in, you will see announcements from QNews and from other faculty and staff. You can create announcements on behalf of your department for others to see by navigating the tabs at the top of the screen once you log in.
You can now also access content of shared network drives, such as the I: drive, from any computer that is connected to the Internet via myQueens.
What about the Web site? Can prospective students see what I post on myQueens?
No. Prospective students and other external audiences are unable to view any content posted to myQueens since they are not yet internal members of the community. If you want to share information intended for an audience who is not a member of the current faculty, staff or student communities of Queens, it should be posted on your page of the www.queens.edu Web site. Information for current faculty, staff and students should be shared via myQueens.
We certainly are aware that part of the information contained on myQueens should be visible to external audiences and we are concurrently working through how to make that a reality with the new www.queens.edu site.
As a faculty member, will I still be able to post class lists, grades and shared documents for classes on the new myQueens?
Yes, all functions of the older version of myQueens and the portal are still available to you, including posting class lists, student grades, discussions and shared documents. You log in to myQueens to see these resources conveniently housed in one place.
How does Moodle fit into all of this?
Moodle is now a part of the expanded myQueens. Once you log in to myQueens, navigate to Moodle by clicking on “Online Learning Resources powered by Moodle” on the right side of your screen.
How do I sign in to myQueens?
To sign in to myQueens use your network login and password. This is the same account and password you use for other systems like email. When signing in to the main myQueens entry point at http://myQueens.queens.edu use this format:
User name: qcs\<network user name>
Password: <your password>
For example, a faculty or staff member named “John Doe” with the email firstname.lastname@example.org would enter qcs\doej as his network user name and enter his Queens account password in the password area. Notice that following qcs, there is a back slash, located above the “enter” key, and not a forward slash, located to the left of the shift key. Also, if you are working on campus you are most likely on a domain computer and the computer will know if you are already logged into the network and will let you straight in to myQueens without having to enter you user name or password. If you are prompted for a user name and password, be sure you enter lower case or capitals as required and that you don’t have Caps Lock on.
Once in myQueens you may be prompted for a user name and password again for certain secure areas (like online course information). At this time, you only need to enter your user name and password – don’t enter the qcs\. Look for sign in help on each page that asks you to sign in.